The life at Aubainerie is to share our passion for fashion and offer a pleasant shopping experience. Quebec leader of trendy fashion for the whole family with its 59 points of sale, Aubainerie is determined to offer the best to all our customers with the latest styles. Driven by a desire to make the latest trends accessible to everyone, the Aubainerie team continues to renew its collections and continue to grow as Quebec leaders in the retail landscape. The large Aubainerie family has been giving back to the community since the beginning of the business. Excellence, integrity and family spirit are part of our DNA. A welcoming work environment and a healthy atmosphere that values teamwork. Do you want to reinvent yourself and take on new challenges? This post is for you. JOB SUMMARYThe department head, under the supervision of the management team, directs department operations to ensure the department always meets company standards. MAIN RESPONSIBILITIES Provide department employees with guidance on performance of their duties;In conjunction with the employees, always ensure that the department is kept neat and tidy; Use a positive, collaborative approach to train and integrate new department employees in accordance with company standards; Provide department employees with ongoing coaching to ensure they make customer service their priority;Perform the sales consultant role in an exemplary manner and act as a resource person to other consultants on the team;Every day before operations begin, see what needs to be done in the department and identify the tasks to be completed (folding, stocking, cleaning, etc.);Set up the daily work schedule and assign tasks to employees on the team;Schedule break and meal times on a daily basis while maintaining appropriate staffing levels on the sales floor; Help window dressers make marketing changes, when required, and introduce samples of new merchandise that fit in well with the current visual presentation;Share ideas with window dressers about ways to promote various products and increase sales;Constantly check what merchandise is available at the back of the store to promote efficient restocking;Act as a role model for department employees;Minimize losses by educating staff on the attitudes and behaviours to be adopted when handling merchandise;Any other related tasks. SKILLS1 to 2 years of experience in a similar jobExcellent knowledge of clothing salesCustomer service talentKnow how to manage time and prioritiesGood communication and interpersonal skills and dynamismAccuracy and attention to detailAbility to work quickly The use of the masculine gender has been adopted in order to lighten the text and has no discriminatory intent.