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Jan 22, 2018
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    Company Logo

    Company: Regis & Smith
    Position: National Account Manager - EPCM accounts
    Location: Calgary, Alberta, Canada

    Description: National Account Manager Location: Calgary, AB About the organization: We are the largest global distributor, based on sales, of pipe, valves and fittings (PVF) and related products and services to the energy industry across each of the upstream, midstream and downstream sectors. Job Purpose: Responsible for execution and achievement of established financial goals; accountable for facilitating the strategy, approach, and relationship development with contractual customers through personal involvement, project proposals, and presentations. Responsibilities Include: Individual must be able to perform the essential duties with or without reasonable accommodation.

    Work with Branch/Regional management and National Accounts teams to develop strategic business plans, assist with proposals, contract research and negotiation, and implementation of sales strategies to achieve sales growth;

    Drive effective partnership with Branch/Regional operations; communicate to deepen understanding of customer business processes, buying procedures, and expectations for service;

    Coordinate activities--including pricing, service, billing, systems implementation, specific software training, and other areas--with customer representatives;

    Achieve maximum profitability by meeting or exceeding gross margin goals through effective negotiation;

    Deliver superior service through consultative sales, preparing quality presentation materials, conducting demonstrations, detailing products and cost savings, determining customer needs and requirements, and offering solutions;

    Research and develop information on new projects;

    Develop knowledge of customer needs, to include technical requirements, production volume and schedules, targeted pricing, applicable contract requirements, and competitive analysis;

    Ensure contractual compliance that may require difficult conversations surrounding deviations from contractual agreements in partnership with management;

    Identify and communicate work in process, threats, opportunities, and related market trends as appropriate;

    Develop and continually improve product knowledge, pricing, and systems, procedures, and strategy;

    Travel extensively to meet customers and to aggressively serve as the source for customers’ required information, maintaining consistent contact with customers;

    Develop customer retention strategies by consistently illustrating value proposition in conjunction with evolving customer needs;

    Attend branch and regional meetings; Share information; Instill vision and create enthusiasm to achieve goals;

    Partner with branch and other internal resources to investigate and resolve all customer complaints promptly. Evaluate source of problem and follow to resolution;

    Advocate and engage in promotion and maintenance of safety initiatives;

    Exercise care in all activities; demonstrate safety leadership; address and report workplace hazards, injuries, or illness immediately;

    Carry out other duties within the scope, spirit, and purpose of the job;

    Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately.

    Requirements: Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.

    Undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work;

    Any combination of four or more years in customer service, inside/outside sales in a position with increasing responsibility, to include demonstrated sales negotiation experience;

    Ability to develop knowledge of PVF and segment specific materials and understand scope of services to include pricing, supply, and contract terms;

    Demonstrated competence in the use of computers and software applications;

    Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others in one to one or group situations;

    Willingness and ability to travel frequently as needed, to include occasional overnight stays;

    Valid Driver’s license with the ability to meet the vehicle policy.

    What We Offer

    Competitive Salary, Incentive, and flexible, comprehensive benefit and insurance plan

    RRSP Matching program

    Flexible vacation schedule

    Work / Life Balance with an entrepreneurial feel

    Culture We are a global company with more than 4,500 employees worldwide. By remaining focused on our core values, we have become the largest pipe, valve and fitting (PVF) distribution company in the world. We know that our people are our greatest strength. Our entire organization is committed to serving our customers coworkers and communities with excellence every single day. This service oriented culture is at the heart of our company’s success. Some of the most talented individuals in our industry choose to build their career – often exclusively. We place great value on consistently offering opportunities for growth at every level of our organization. We are proud of our company and look forward to building a bright future together.

    Please apply today

    Apply online today at

    You must be a current resident of Canada to apply for this position.

    If you are not a Canadian citizen or a permanent resident, you will need an employment authorization before you begin to work or continue working in Canada.

    Experience Required: yes

    Paid or Volunteer: paid

    Job Category:

    Job Type(s):
    Full Time 

    Job Posted by:
    Regis & Smith

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