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Oct 23, 2019
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    TRANSCOM Fleet Services Inc.

    Position your Dispatchers for Success !

    Upgrade Your Bench Strength in Operations !

    Contribute to Improving the Operation of Your Company !

    Become Carrier of Choice for Attracting Talent & Caring for Customers !

    Attend this Highly Interactive & Nationally Recognized Dispatcher / Supervisor Training Course

    Course start date: November 22, 2006 in Toronto
    Training days: November 22, 23, 24, December 5, 6, 13, 14, 15

    60 Hours of intense training
    Covering 40 topics that include:

    • Why Bother?
    • Dispatcher as Front Line Supervisor
    • Achieving Safety Excellence
    • Motivating Other Office Staff
    • Customer Care Programs
    • Rates Pricing in Truckin
    • Coaching a New Driver
      (role play)
    • ISO 9001:2000
    • Load Securement
    • Driver Bonus Programs
    • Dispatching for Profits $$
    • Computers and Technology
    • Yard Responsibilities and Security
    • Customs and Border Crossing
    • Geography
    • Corrective Interviews
      (role play)
    • Canadian Privacy Act
    • Reducing Insurance Costs
    • Care for Customers Freight
    • Oversize Loads
    • Equipment Care
    • Continuous Learning Culture
    • Maintaining a Dispatch
    • Dispatcher Occupational Analysis
    • Dispatch Professionalism / Sexual Harassment
    • Motivating a Professional Driving Team
    • National Safety Code
      (Compliance Fitness)
    • Handling a Customer Service Failure
    • Telephone and Email
      Etiquette / Performance
    • Disciplining a Senior Driver
      (role play)
    • Emergency Response
    • Company Standards, Procedures Policies
    • Driver Recruitment
    • Dress Code and Personal Care
    • Trip Sheets and Bills of Lading
    • Managing Emissions Fuel Consumption
    • Lease Operators /Owner Operators
    • Workers Compensation / Occupational Health
    • Dangerous Goods and
      Freight Compatibility
    • Get Promoted

    To Register Contact: TRANSCOM 1-780-449-7200

    For Additional Information: email

    Cost to Register: $2095 / registration plus tax Includes, lunch, a professional course binder & course certificate

    Register early as only ten students are allowed in each class to maintain a high degree of learning and interaction.

    Download Dispatcher / Supervisor Course - Registration Form

    Additional Services for Applicants: Resume Writing....Career Coaching....Reference Checks....Self Assessment...and more..

    Sponsored Link

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